Thank you for purchasing our online courses and/or enrolling for our workshops and webinars provided by chandlaishram.in. Once purchased, our online courses, workshops, webinars and/or other services cannot be cancelled and are non-refundable.You may however choose to join in a different batch (in case of online courses or workshops or webinars) or let another mentee attend the course or workshop or webinar instead of you. The completion certificate will only be issued in the name of the mentee after attending the course or workshop completely or after passing the required examination or completing the given assignment (whichever is applicable). If you have any additional questions or would like to request a batch change or candidate name transfer, feel free to contact us on the respective support mails mentioned in the FAQ section of the course or workshop. The request for batch change or candidate name transfer should be made at least 48 hours prior to the start of the course or workshop, post which you will not be eligible for any changes in batch or candidate name. If a candidate fails to attend the course or workshop, he/she will be marked absent and no extended access will be provided over above the mentioned validity of modules/lessons. The candidate is also not eligible for a refund. Any batch transfers, refunds or cancellations are at the discretion of chandlaishram. For any technical issues that you face, the first step of action would be to contact the respective support mails mentioned in the FAQ section of the course or workshop. Our support team will help you with the technical issue. The time of response shall be a minimum of 2 working days. In case we are unable to help with your technical issue, a FULL refund will be initiated. This is applicable only to technical issues.